Terms & Conditions

1Acceptance of Terms

By accessing or using the website snacketnow.com ("Site") or booking any services offered by SNACKET Foods LLC, you agree to be bound by these Terms and Conditions. If you do not agree to these Terms, do not use this Site or our services.

2About SNACKET

SNACKET Foods LLC is a mobile brand activation platform company registered in the State of North Carolina. SNACKET owns and operates electric vehicle (EV) activation units — NitroCafe, FreshBlend, and MixoBar — deployed as physical brand presence infrastructure for corporate events, marketing activations, and experiential engagements.

3Services

SNACKET provides mobile brand activation services, including but not limited to:

• EV activation unit deployment (hardware + visibility layer)
• Brand Ambassador and EV Operator staffing
• Exterior and interior branding (wraps, panels, lift-up doors)
• Activation area setup (backdrop, photocall, social zone)
• Food & beverage service as a complementary add-on
• Digital integration (QR codes, lead capture, landing pages)

All services are subject to availability, event scope confirmation, and execution of a signed service agreement prior to deployment.

4Booking, Payments & Stripe

4.1 Booking Process

All service bookings are initiated through the Site or direct communication with a SNACKET representative. A booking is not confirmed until a service agreement is signed and the required deposit is received.

4.2 Payment Processing

Payments are processed securely through Stripe, Inc. SNACKET does not store, process, or have access to your full credit card or banking information. By submitting payment, you agree to Stripe's Terms of Service and Privacy Policy, available at stripe.com/legal.

4.3 Deposit & Payment Schedule

Unless otherwise agreed in writing, the following payment structure applies:

4.4 Late Payments

Failure to submit scheduled payments may result in cancellation of the booking. SNACKET reserves the right to reallocate unit availability if payment obligations are not met.

5Cancellation & Refund Policy

5.1 Client Cancellations

• 30+ days before event: Deposit refundable minus a 10% administrative fee.
• 15–29 days before event: Deposit is non-refundable; remaining balance is waived.
• Less than 14 days before event: No refund; full balance becomes due.

5.2 SNACKET Cancellations

In the event SNACKET must cancel due to mechanical failure, force majeure, or circumstances beyond reasonable control, the Client will receive a full refund of any amounts paid or the option to reschedule at no additional cost.

5.3 Reschedules

One complimentary reschedule is permitted with a minimum of 14 days' notice, subject to availability.

6Client Responsibilities

The Client agrees to:

• Provide accurate event details (date, time, location, headcount, power/space requirements) at the time of booking.
• Ensure adequate space and power access for the activation unit (minimums provided upon booking confirmation).
• Obtain any required permits, venue approvals, or authorizations for the event location.
• Not resell, sublicense, or misrepresent SNACKET's services to third parties without written authorization.

7Intellectual Property

All content on this Site — including but not limited to the SNACKET® name, logo, tagline "Where Brands Show Up," unit names (NitroCafe, FreshBlend, MixoBar), photography, copy, and design — is the exclusive property of SNACKET Foods LLC.

8Data Collection & Privacy

By using this Site or submitting a form, you consent to SNACKET collecting the following data for operational and communication purposes:

• Name, company name, email address, phone number
• Event details and service preferences
• Payment information (processed and stored by Stripe — not retained by SNACKET)

SNACKET does not sell or share your personal data with third parties for marketing purposes. Data is used solely to fulfill service agreements and communicate regarding your activation. For full details, review our Privacy Policy.

9Limitation of Liability

To the fullest extent permitted by applicable law, SNACKET Foods LLC shall not be liable for:

• Indirect, incidental, or consequential damages arising from use of services or this Site.
• Event disruptions caused by weather, venue conditions, or third-party failures beyond SNACKET's control.
• Any damages exceeding the total amount paid by the Client for the specific activation in dispute.

10Indemnification

You agree to indemnify, defend, and hold harmless SNACKET Foods LLC, its officers, contractors, and representatives from any claims, damages, or expenses — including reasonable attorney's fees — arising from your use of our services, your breach of these Terms, or your violation of any applicable law.

11Food & Beverage Disclaimer

Food and beverage services offered by SNACKET are complementary add-ons to brand activation packages. SNACKET operates under applicable Mecklenburg County Health Department permits and North Carolina food service regulations.

Clients with dietary restrictions or allergen concerns are responsible for communicating those requirements in advance. SNACKET does not guarantee allergen-free preparation environments.

12Alcohol Service

Where alcohol service is included as part of an activation package, all applicable North Carolina ABC Commission regulations apply. Required permits — including Limited Special Occasion Permits where applicable — are the responsibility of the client or designated permit holder. SNACKET staff involved in alcohol service are RASP-certified where required by NC law.

13Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina. Any disputes arising from these Terms or SNACKET's services shall be resolved in the courts of Mecklenburg County, North Carolina.

Both parties agree to attempt good-faith resolution before pursuing formal legal action.

14Modifications to Terms

SNACKET reserves the right to update these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Site or services after changes are posted constitutes acceptance of the revised Terms.

15Contact

For questions or concerns regarding these Terms, please contact: